FAQ

Frequently Asked Questions



Why should I buy from Fine Furniture Los Angeles?
The answer is simple: shop smart and save money! We offer the highest quality designer furniture items guaranteed to be at the lowest prices in the Los Angeles and Los Angeles counties. Although we do not have a formal showroom, any and all of our offerings can be found via our online catalog, and will be ready for pick up within 1-3 days after your order has been processed. By tossing aside the old furniture showroom business model, we are able to cut down on overhead cost and pass those savings directly on to you! Save hours of driving and looking around for furniture by shopping with us directly on our website!

How do I use the online furniture catalogue?
We are always looking to improve the customer's ease of access to the content on our website. First, click the house icon on the left side of our top navigation bar, which will take you to our home page. This page will have listings of a few select item categories, with a title above their corresponding image. To pick furniture by areas, look to the top of the left white navigation bar and pick one of the options.
Click one of the category tabs to go to that category's main page, which will have all of the furniture designated for that specific area. You can also hover your mouse cursor over a category tab to show what subcategories that are in each main area without leaving the home page. Clicking one of the subcategories will take you to that subcategory's selections.

How do I use the furniture filters?
We have a lot of fantastic items in our catalogue. Add in all of the different colors, patterns, and materials we offer and you'll find yourself flooded by the many options we have available. To make your purchasing experience faster and easier, we have developed built in filters that you can use to sort items by price range, color, or material. Just head over to a category and look to your left, slide your screen down and below the navigation tabs, you'll see the filter.
The first boxes you come to will let you type in your price range. Any items above or below that range won't show in your results. The boxes below the price range selector will allow you to pick the colors, patterns, or materials you'd like to see. Checking a box will tell the site to show only the items which fit that specific requirement. If no boxes are checked, then all items will be shown. Once you've finished checking boxes and setting the price range, click show to see all of the furniture that you'll be happy to take home.

Do you ship out of state?

We offer products that ship for free nationwide (lower 48). Please browse "Free Home Shipping" category and enjoy free shipping for your order. For the rest of our product selections, we do offer LTL shipping services nationwide for all of our furniture products. To obtain a shipping freight quote, simply add the items of interest to your shopping cart and enter your shipping address on the check out page. Our system will quote your shipping cost to your area! Our shipping company will call you a few days in advance to schedule a time and date for delivery so you will know exactly when to expect to receive your order. We will also email you with your tracking information within 7 - 10 business days post order placement.

Do you have a showroom?
While many other generic furniture companies boast about their showrooms, they are costly to maintain and work to promote uninteresting stock items. One showroom cannot have everything that you are looking for while our online store will have ten times the selection! In order to keep our prices low and focus on providing you with the best selection of furniture at the best discount prices in Los Angeles, we do not have a showroom.

What are your different delivery options?
We currently offer 3 different delivery options below:

1. Local Curbside Delivery:
This is standard local curbside delivery which we provide for free to local customers. This does not constitute inside delivery and our delivery team will not assemble products. For this option, please be prepared with a hand truck/dolly or with some friends to help you carry it in.

* We are currently offering FREE curbside delivery to Los Angeles area zip code below

91729
91710
91722
91723
91724
91711
91701
91702
91708
91709
91730
91737
91739
91740
91741
91743
91748
91750
91752
91758
91761
91762
91763
91764
91765
91766
91767
91768
91769
91773
91784
91785
91786
91788
91789
91790
91791
91792
91793
92313
92316
92324
92331
92334
92335
92336
92337
92346
92354
92357
92359
92369
92374
92375
92376
92377
92401
92403
92404
92405
92406
92407
92408
92410
92411
92413
92415
92418
92423
92427
92501
92502
92503
92504
92505
92506
92507
92509
92513
92514
92515
92516
92517
92519
92521
92522
92860
92877
92878
92879
92880
92881
92882
92320
92373
92399
92508
92518
92551
92552
92553
92554
92555
92556
92557
92567
92570
92571
92587
92592
92599
92883
92055
92602
92603
92604
92605
92606
92607
92609
92610
92612
92614
92615
92616
92617
92618
92619
92620
92623
92624
92625
92626
92627
92628
92629
92630
92637
92646
92647
92648
92650
92651
92652
92653
92654
92655
92656
92657
92658
92659
92660
92661
92662
92663
92672
92673
92674
92675
92676
92677
92678
92679
92683
92684
92685
92688
92690
92691
92692
92693
92694
92697
92698
92701
92702
92703
92704
92705
92706
92707
92708
92711
92728
92735
92780
92781
92782
92799
92801
92802
92803
92804
92805
92806
92807
92808
92809
92811
92812
92814
92815
92816
92817
92821
92822
92823
92825
92831
92832
92834
92835
92836
92837
92838
92840
92841
92842
92843
92844
92850
92856
92857
92859
92861
92862
92863
92864
92865
92866
92867
92868
92869
92870
92871
92885
92886
92887
92899
90001
90002
90003
90006
90007
90008
90009
90011
90013
90014
90015
90016
90018
90037
90040
90043
90044
90045
90047
90051
90052
90055
90056
90059
90061
90062
90066
90079
90080
90083
90084
90088
90089
90091
90094
90096
90201
90202
90220
90221
90222
90223
90224
90230
90231
90232
90233
90240
90241
90242
90245
90247
90248
90249
90250
90251
90254
90255
90260
90261
90262
90266
90267
90270
90274
90275
90277
90278
90280
90291
90292
90293
90294
90295
90296
90301
90302
90303
90304
90305
90306
90307
90308
90310
90311
90312
90409
90501
90502
90503
90504
90505
90506
90507
90508
90509
90510
90602
90603
90604
90605
90606
90607
90608
90609
90610
90620
90621
90622
90623
90624
90630
90631
90633
90637
90638
90639
90650
90651
90652
90660
90662
90670
90671
90680
90701
90702
90703
90706
90707
90710
90711
90712
90713
90714
90715
90716
90717
90720
90721
90723
90731
90732
90733
90734
90740
90742
90743
90744
90745
90746
90747
90748
90749
90755
90801
90802
90803
90804
90805
90806
90807
90808
90809
90810
90813
90814
90815
90822
90831
90833
90840
90842
90848
90853
90895
91745
92649
92833
92845
92846
90004
90005
90010
90012
90017
90019
90020
90021
90022
90023
90024
90025
90026
90027
90028
90029
90030
90031
90032
90033
90034
90035
90036
90038
90039
90041
90042
90046
90048
90049
90050
90053
90054
90057
90058
90060
90063
90064
90065
90067
90068
90069
90070
90071
90072
90073
90074
90075
90076
90077
90078
90081
90082
90086
90087
90090
90093
90095
90099
90189
90209
90210
90211
90212
90213
90239
90272
90309
90401
90402
90403
90404
90405
90406
90407
90408
90410
90411
90440
90601
90632
90640
90661
90832
90834
90835
90844
90846
90847
90899
91001
91003
91006
91007
91008
91009
91010
91011
91012
91016
91017
91020
91021
91023
91024
91025
91030
91031
91040
91041
91042
91043
91046
91066
91077
91101
91102
91103
91104
91105
91106
91107
91108
91109
91110
91114
91115
91116
91117
91118
91121
91123
91124
91125
91126
91129
91182
91184
91185
91188
91189
91199
91201
91202
91203
91204
91205
91206
91207
91208
91209
91210
91214
91221
91222
91224
91225
91226
91303
91305
91306
91309
91311
91313
91316
91321
91322
91324
91325
91326
91327
91328
91329
91330
91331
91333
91334
91335
91337
91340
91341
91342
91343
91344
91345
91346
91352
91353
91356
91357
91364
91365
91367
91371
91381
91382
91385
91392
91393
91394
91395
91396
91401
91402
91403
91404
91405
91406
91407
91408
91409
91410
91411
91412
91413
91416
91423
91426
91436
91470
91482
91495
91496
91499
91501
91502
91503
91504
91505
91506
91507
91508
91510
91521
91522
91523
91526
91601
91602
91603
91604
91605
91606
91607
91608
91609
91610
91611
91612
91614
91615
91616
91617
91618
91706
91714
91715
91716
91731
91732
91733
91734
91735
91744
91746
91747
91749
91754
91755
91756
91770
91771
91772
91775
91776
91778
91780
91798
91801
91802
91803
91804
91896
91899
92318
92350
92712
93550
90263
90264
90265
90290
91301
91302
91304
91307
91308
91310
91319
91320
91350
91354
91355
91358
91359
91360
91361
91362
91372
91376
91377
91383
91384
93003
93004
93010
93012
93020
93021
93030
93033
93035
93036
93043
93060
93062
93063
93064
93065
93094
93099


2. Local Inside Delivery (No Assembly):
Our next step up is our Local Inside Delivery service for $200. This option does not include assembly service, but sit back and relax as our delivery team will deliver your order to the room of choice in your home!

3. Local Delivery with Assembly:
Good news is that we also have white glove service! This is where our delivery team will not only deliver your order to inside of your home, but they will assemble it, do a complete set up, and remove all debris post assembly for $350.

4. Ship Direct to Home
This option is perfect for our non-local customers, but can also apply to our San Diego customers. Your order will be shipped via freight truck directly to your home. This will be a standard curbside delivery which is also known as a “Back of Truck Delivery.” Prices for this option range depending on the size of the product that you order.

* Local deliveries are subject to the schedule and availability of our delivery team.


Do you offer in-home assembly?
We offer in home assembly services that include complete set up, and removal of debris post assembly. Prices range depending on the size and time it would take to assemble the product that you order. Call our friendly representative for a quote on local in home assembly cost for the item that you are interested in.

What if my order is damaged or defective?
Our warehouse team diligently inspects every single product as it enters and leaves our warehouse. This reduces the chance of concealed damage or defects to a marginal amount, in the rare case that you find a manufacturer defect or damage, please report it to us within 2 business days of purchase and we will be able to rectify it for you free of cost! Your complete satisfaction is our priority! Simply email us pictures of the damage to and once your claim is approved all you would need to do is bring back the damaged/defective item to our warehouse and we will exchange it for you.

How do I go through check out?
Our check out process is simple and quick to fill out. Once you've added everything you'd like to purchase into your cart, you can proceed to check out.
Afterwards, select your method of payment. You'll have a few options to choose from. If you opt to pay online, you can pay through credit card via PayPal, or through the financing/lease-to-own option. If you choose the financing/lease-to-own option, we will contact you as soon as possible! Once you complete all of the necessary payment steps, all you have to do is agree to the terms and conditions and your furniture will be on its way!

What is your Return/Exchange Policy?
You can return the item if you do not like it as long as you have all original packaging and boxes intact, product must be brand new condition. Return/exchange requests are all subject to a 20% restocking fee and it is the customers responsibility to bring the items back to the warehouse that it was picked up from. We do not offer pick up service and or shipping service for return items!

A few things to keep in mind are that the item must be the exact brand, model and finish in brand new condition. The item must be in stock and ready for pick up as well. We offer free local pickup so the price match must include that service which many retailers may add on at the end of the purchase. The price to be matched must be up to date with manufacturers MAP policy. Unfortunately we cannot remove CA tax as part of the price match due to regulations.

Exclude offers that include financing, bundling of items, free items, pricing errors, mail-in offers, items that are advertised as limited-quantity, out of stock, open-box, clearance, refurbished/used items

We reserve the right to decline a price match if the seller is not a reputable store, selling on Amazon or eBay, and or is a big box store such as Walmart, Target, or Overstock. Not to worry since these stores are not likely to carry our selection anyway!